The University of Texas Health Science Center at Houston - Welcome to the Information Services Helpdesk Website. If you need to call us, Please do so at 713-500-4848. Thanks and have a great day!!!
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Here at the Helpdesk, we use the HEAT Problem Tracking System to track all service requests that are brought to our attention. User may submit a HEAT ticket in one of two ways:

  1. Call the Helpdesk @ 4848 and an analyst can enter a ticket for you.
  2. Submit a ticket using the HEAT Self Service System online. You will recieve a confirmation email with a HEAT ticket number after ticket is submitted.

 

**Special Note**

Supervisors that have New Users, User Deletions, or User Department Changes should submit their requests through the HEAT Self Service System.